Terms & Conditions


These terms and conditions and all orders and contracts placed are governed by and construed in accordance with English Law.

The following terms and conditions for the sale of goods will govern any contract that we enter into with you. Please read these terms and conditions carefully as any order you place with us will require your acceptance.

These terms and conditions tell you the rights and obligations you have. Other rights you may have, granted by law, will not be affected by these terms and conditions, nor will they affect your statutory rights as a consumer.

Kinship Carers’ address is Kinship Carers, Ellergreen Community Center, Ellergreen Road, Liverpool, L11 2RY
Telephone number: 0151 270 2108
(Registered Charity Number 1122907)

Your details will never be passed or disclosed to any other party without your consent and you can, at any time, request your details be removed from our system by writing to our registered office. For further information please see our privacy policy.

Business customers are invited to open an account with us by contacting us at [email protected] whereupon we will be happy to supply you with credit terms subject to satisfactory references.

All goods you purchase from us will remain the property of Kinship Carers, until payment is received in full. No binding contract will be in force between us until we have confirmed acceptance of your order and up until such time, we are under no obligation to supply the goods to you.

Our service to you is very important, and we strive at all times to ensure that you are 100% satisfied. Should we fail to achieve this and you feel the need to contact us about our service, then please in the first instance email us at [email protected], or failing that write to us at the above address, where your complaint will be acknowledged and dealt with immediately.

If any provision of these terms and conditions are held to be unlawful or unenforceable by law, that provision shall be regarded as having been removed and the remaining provisions shall remain in full force. These terms and conditions may be amended at any time at our sole discretion.